Survey of Clients’ Satisfaction Rate in Shiraz Municipality Areas by Assessing the Quality of Services (SERVQUAL)

Volume 5, Issue 16, April 2017, Pages 89-108

Sedigheh Khorram Dehnavi; Azar Serati Kish; Jalal-o-Din Lotfi Eidooyeh; Mahdi Chash Berah

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